Multichannel order management software
Every channel, one order book.
Counter sales, phone and email orders, reps on the road, builder projects and orders from your own systems all land in the same place and follow the same steps.
What it does
Multichannel order management in Orderfy.
The counter, the phone and the inbox
Enter an order however it arrives. It is priced from the same price lists and promised from the same stock.
Reps and projects
Quotes raised from the CRM pipeline and from builder projects become orders without retyping.
Your online store and other systems
On Max, the public API and webhooks let your online store or other software create orders and follow their progress.
One stock figure across channels
Every channel reserves from the same stock, so two channels cannot sell the same unit.
One customer record
A customer has the same account, pricing, terms and history wherever the order came from.
One place to look
Search every order by customer, job, product or reference, whatever its source.
Does Orderfy connect to online stores and marketplaces?
Orders from online stores and other systems come in through the Orderfy public API and webhooks, which are part of the Max plan. Tell us which platform you sell on and we will confirm how it connects.
Can sales reps and the trade counter work on the same orders?
Yes. Everyone works in one system, with roles deciding what each person can see and do.
More in Order Management
Related features.
Elsewhere in Orderfy
See it working.
We will show you this in Orderfy, set up for your products, customers and suppliers.