Supplier returns and supplier credits
Send it back, get the credit.
Raise a supplier return for faulty, damaged or surplus stock, track it until the credit arrives, and keep your stock and costs right along the way.
What it does
Supplier returns in Orderfy.
Raised against the purchase
A supplier return links to the purchase order and the lots it came from.
Stock comes off the shelf
Returned stock leaves inventory when it leaves the building.
Supplier fees recorded
Record the supplier's return freight and handling fees.
Credits followed up
See which returns are still waiting on a supplier credit.
Linked to the customer return
When a customer return goes on to the supplier, the two stay connected.
A clear history
Every return keeps its reason, its documents and its outcome.
Can we track supplier credits we are owed?
Yes. Each supplier return shows whether its credit has arrived, and a report lists the credits outstanding.
Is a supplier return linked to the customer's return?
Yes. A customer return that goes back to the supplier links to its supplier return.
More in Purchase Order Management
Related features.
Elsewhere in Orderfy
See it working.
We will show you this in Orderfy, set up for your products, customers and suppliers.